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Domaine du Frigoulet - Hotel Vallon Pont d'Arc

Privacy Policy

Data protection declaration

Last updated: 06.06.2025

We place great importance on ensuring that the handling of personal data is transparent. This privacy policy explains what personal data we collect, for what purpose, and to whom we disclose it. To ensure a high level of transparency, this privacy policy is reviewed and updated regularly.

1. Services we use

  • Google Ads

  • Google Ads Conversion Tracking

  • Meta Ads

  • TikTok Pixel

  • Google Analytics

  • Google Analytics Enhanced eCommerce

  • Google Call Conversion Tracking

  • Google Tag Manager

  • Google My Business

  • Google Fonts API

  • Google Hosted Libraries

  • Wix eCommerce

  • Google Maps

  • YouTube

  • Wix

  • Google Sign-in

  • Google reCaptcha

2. Contact information
If you have questions or concerns regarding the protection of your data, you can contact us at any time via email at . The entity responsible for data processing carried out through this website is:

Domaine du Frigoulet
1195, Chemin du Frigoulet
Vagnas 07150
France

Data protection officer:

3. General principles

3.1 What data do we collect from you and from whom do we obtain it?
Primarily, we process personal data that you provide to us or that we collect when operating our website. Under certain circumstances, we may also receive personal data about you from third parties. These may include the following categories:

  • Personal master data (name, address, date of birth, etc.)

  • Contact details (mobile number, email address, etc.)

  • Financial data (e.g., bank account details)

  • Online identifiers (e.g., cookie IDs, IP addresses)

  • Location and traffic data

  • Audio and visual recordings

  • Special categories of personal data (e.g., biometric data or health information)

3.2 Under what conditions do we process your data?
We treat your data confidentially and in accordance with the purposes set out in this privacy policy. We ensure that processing is transparent and proportionate.

If we are exceptionally unable to comply with these principles, data processing may still be lawful if a legal justification applies. Such justification may include:

  • Your consent

  • The performance of a contract or pre-contractual measures

  • Our legitimate interests, provided your interests do not override them

3.3 How can you withdraw your consent?
If you have given us consent to process your personal data for specific purposes, we will process your data within the scope of that consent unless another legal basis applies.

You may withdraw your consent at any time by sending an email to the address provided in the imprint. Data processing already carried out remains unaffected.

3.4 In which cases can we share your data with third parties?

a. General principle
We may need to engage third-party service providers or affiliated companies to process your data (so-called processors). Categories of recipients include:

  • Accounting, fiduciary and auditing companies

  • Consulting firms (legal advice, taxation, etc.)

  • IT service providers (web hosting, support, cloud services, web design, etc.)

  • Payment service providers

  • Providers of tracking, conversion, and advertising services

We ensure that these third parties and affiliated companies comply with data protection requirements and treat your personal data confidentially.

In certain cases, we may also be obliged to disclose your personal data to authorities.

b. Visiting our social media channels
Our website may contain links to our social media channels, clearly marked with corresponding icons. By clicking these icons, you will be redirected to our social media pages.

The respective providers will then know that you accessed their platform from our website. They may use the data collected for their own purposes. We do not have knowledge of the content of such data or how it is used by the providers.

c. Transfer abroad
In the course of data processing, your personal data may be transferred to companies abroad. These companies are bound to the same level of data protection as we are. Transfers may occur worldwide.

If the level of data protection in a given country does not correspond to that of Switzerland, we will conduct a risk assessment in advance and ensure contractually that equivalent protection is guaranteed (e.g., using the EU Commission’s Standard Contractual Clauses or other legally required measures). If the risk assessment is negative, we will implement additional technical measures to protect your data. The EU Commission’s Standard Contractual Clauses can be accessed here: https://commission.europa.eu/publications/standard-contractual-clauses-controllers-and-processors-eueea_en

3.5 How long do we store your data?
We store personal data only as long as necessary to fulfill the purposes for which it was collected.

Data collected during your website visit is stored for twelve months. An exception applies to analytics and tracking data, which may be stored longer.

Contractual data must be stored longer due to legal obligations, particularly business correspondence, signed contracts, and accounting records, which must be retained for up to 10 years. Once such data is no longer needed to provide services, it is blocked and used only for accounting and tax purposes.

3.6 How do we protect your data?
We store your data securely and take all reasonable measures to protect it against loss, access, misuse, or alteration.

Our contractors and employees with access to your data are required to comply with data protection regulations. In some cases, we may need to pass on requests to affiliated companies, but even then your data is treated confidentially.

Within our website, we use SSL (Secure Socket Layer) technology combined with the highest level of encryption supported by your browser.

3.7 What are your rights?

a. Right of access
You may request information about the data we hold about you at any time. Please send your request along with proof of identity to admin@aktivferien.com.

You also have the right to receive your data in a commonly used format if we process it automatically and if:

  • You gave consent for the processing; or

  • You disclosed the data in connection with the conclusion or performance of a contract

We may restrict or refuse disclosure if it conflicts with legal obligations, our own legitimate interests, public interests, or the interests of third parties.

Requests are subject to the statutory 30-day processing period. This period may be extended due to high volumes of requests, legal or technical reasons, or if we require further details from you. You will be notified of any extension at least in text form.

b. Deletion and rectification
You may request deletion or correction of your data at any time. Requests may be refused if legal obligations require longer retention or if another legal basis prevents deletion.

Please note that exercising these rights may conflict with contractual obligations and affect the performance of a contract (e.g., early termination or additional costs).

c. Legal recourse
If you are affected by the processing of personal data, you have the right to enforce your rights in court or file a complaint with the competent supervisory authority. In Switzerland, the competent authority is the Federal Data Protection and Information Commissioner (FDPIC): https://www.edoeb.admin.ch

3.8 Changes to this privacy policy
We may amend this privacy policy at any time. Changes will be published on domainedufrigoulet.fr. You will not be notified separately.

4. Individual data processing activities

4.1 Provision of the website and creation of log files
When you visit domainedufrigoulet.fr, certain data is automatically stored on our servers or the servers of third-party services we use, for system administration, statistics, security, or tracking purposes. This may include:

  • Your internet service provider’s name

  • Your IP address (in some cases)

  • Your browser software version

  • The operating system of the computer used to access the URL

  • Date and time of access

  • The website from which you accessed the URL

  • Search terms used to find the URL

These data cannot be assigned to specific individuals and are not combined with other data sources. Log files are stored to guarantee the functionality of the website and to ensure the security of IT systems. This constitutes our legitimate interest.

The data is stored only as long as necessary for its collection purpose. Accordingly, data is deleted after each session ends. Storing log files is essential for operating the website, and you cannot object to this.

4.2–4.18
The following sections detail the use of third-party services, including Google Ads, Google Ads Conversion Tracking, Meta Ads, TikTok Pixel, Google Analytics, Google Analytics Enhanced eCommerce, Google Call Conversion Tracking, Google Tag Manager, Google My Business, Google Fonts API, Google Hosted Libraries, Wix eCommerce, Google Maps, YouTube, Wix, Google Sign-in, Google reCaptcha. Each subsection outlines which data is collected, why it is processed, and how you can prevent data collection (for example by disabling cookies or adjusting browser settings).

BrainBox Generatoren
BrainBox Generatoren is a service provided by BrainBox Solutions GmbH that identifies all data protection-relevant services on a website and helps, among other things, with the creation of the privacy policy. No personal data is collected or processed.

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